What are the restaurant opening hours? ▾
Mon–Fri 8:30 am – 5 pm · Sat–Sun 9 am – 5 pm. Please contact us for kitchen service times. Evenings are reserved for private events, by prior arrangement.
Do you cater for dietary requirements? ▾
Absolutely. We offer vegan, vegetarian, and gluten-free options. Please mention any allergies or dietary needs when booking.
Where do you source your ingredients? ▾
We import key ingredients directly from France, cheeses, charcuterie, wines and seasonal produce. Everything else is sourced from trusted local suppliers.
Is the menu seasonal? ▾
Yes, our menu changes seasonally to reflect the freshest produce available, with a strong influence from French regional cuisine.
These FAQs summarise our Private Hire Terms & Conditions. Birthdays under 25 are excluded and are subject to separate terms. Read the full Private Hire Terms & Conditions.
Can I hire the whole venue, and what does it cost? ▾
Yes. Exclusive private hire costs £750 from 6 pm until midnight, plus a minimum £500 food spend. It includes the entire venue and outside terrace, lounge seating, tables and chairs, guest facilities, access to the bar and catering services, venue preparation, the agreed room layout and cleaning afterwards.
How is my booking confirmed? ▾
An enquiry does not reserve or guarantee a date. OAH must confirm availability in writing, and you must pay the full, non-refundable £750 venue hire fee to secure the booking. The terms are provided before confirmation and payment; confirming and paying means you agree to them.
Is there a minimum food or drinks spend? ▾
A minimum £500 food spend applies to every private hire booking, in addition to the £750 venue hire fee, regardless of guest numbers. There is no minimum drinks spend.
When must pre-orders and balances be confirmed and paid? ▾
All food, drinks and additional services arranged through OAH must be confirmed at least 4 weeks before the event. The outstanding balance for pre-ordered food and additional services must be paid in full at least 3 weeks before the event.
What time can we arrive, and when does the event finish? ▾
Private hire runs from 6 pm until midnight. Earlier access from 5 pm for preparation may be arranged. Bar last orders and loud music finish at 11 pm; OAH provides background music until midnight. All guests must leave by midnight. Alternative timings may be discussed in advance and may incur additional charges.
What sound, lighting and screens are included? ▾
The hire fee includes the professional PA sound system, microphones and mixing table, professional lighting and lasers, smoke machine and disco ball. You can use our 5 large TV screens for slideshows, quizzes, presentations or themed images. Supply and agree all content and technical requirements in advance so OAH can support set-up.
Is professional security included? ▾
Yes. Professional security staff are included in the venue hire fee to help keep guests safe and the event running smoothly.
Can I bring my own DJ? ▾
No. All DJs must be booked through Old Auction House. Please contact OAH to discuss your requirements.
Can I arrange my own live band or performers? ▾
Only with OAH’s prior written approval. Live performances are permitted between 8 pm and 10 pm only. Bands and performers may use their own sound equipment, but it must be connected to OAH’s dB controller (sound limiter). All entertainment must meet OAH’s technical requirements, licensing conditions and agreed timings. OAH may adjust or pause it for safety, licensing compliance or the proper running of the event.
Can we play our own playlists or Spotify? ▾
Yes, through OAH’s in-house sound system. Playback and volume must be controlled using the remote control and dB controller supplied by OAH, within the agreed timings, technical requirements and licensing conditions.
Can we bring our own decorations? ▾
All major decorations, installations and event styling must be organised and hired through OAH. Smaller personal decorations, photographs and sentimental items need OAH’s prior approval. Share your ideas, colours, themes and inspiration images for a tailored styling proposal, with pricing agreed in advance.
Can we bring food, drinks or a cake? ▾
All food and drinks served or consumed at the event must be supplied by OAH. A wedding or birthday cake may be brought with OAH’s prior approval. Discuss and agree catering requirements, dietary needs and special arrangements with OAH in advance.
Can I postpone my event? ▾
The non-refundable venue hire payment may be transferred if OAH receives at least 3 months’ written notice before the original date. A transfer is allowed once only, subject to availability and OAH’s written confirmation. The new event must take place within 12 months of the original date, and you must pay any difference in venue hire pricing.
What happens to my payments if I cancel? ▾
The £750 venue hire payment is non-refundable. Any £500 food payment already made is refunded in full if OAH receives written cancellation notice at least 14 days before the event. With less than 14 days’ notice, the food payment is forfeited.
What conduct is expected of guests? ▾
OAH provides a safe, welcoming environment. Anyone behaving abusively, threateningly or in an unlawfully disruptive manner, or putting others’ safety at risk, may be refused entry or required to leave.
Who is responsible for damage? ▾
The client is responsible for reasonable costs of deliberate or negligent damage caused by them or their guests to furniture, fixtures, equipment or other venue property. Fair wear and tear is excluded. OAH will reasonably assess and document any damage for which payment is sought.
What if OAH cancels the booking? ▾
If OAH cancels for reasons within its control, all payments received, including any deposit, will be refunded, or you may choose another mutually agreed available date.
What if circumstances beyond OAH’s control affect the event? ▾
OAH is not liable for failures or delays genuinely beyond its reasonable control that could not have been avoided through reasonable care, such as severe weather, fire or government restrictions. OAH will notify you as soon as reasonably practicable and take reasonable steps to minimise disruption.